Terms of service

Terms of Service – ProLens

Overview

This website is operated by ProLens. Throughout the site, the terms “we,” “us,” and “our” refer to ProLens, owned by Izan Ramos Rios, acting as a sole proprietor.

ProLens provides this online store, including all information, tools, products, and services available on the site (collectively, the “Services”), conditioned on your acceptance of all terms, conditions, policies, and notices stated here.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products.

By accessing our website and/or making a purchase, you agree to participate in our Services and be bound by these Terms of Service, as well as any additional policies referenced herein, including our Privacy Policy.

If you do not agree with all terms, do not access the website or use the Services.

Section 1: Access & Legal Capacity

By accepting these Terms of Service, you represent that you have the legal capacity to enter into binding contracts under applicable law.

Use of our Services is intended exclusively for end consumers making purchases for personal, non-commercial use.

You agree to provide truthful, complete, and up-to-date information during the purchase process and accept responsibility for any activity conducted under your contact information.

Section 2: Products

All products offered by ProLens are physical products.

We make every reasonable effort to accurately display product colors, images, and descriptions. However, we do not guarantee that your device will display them exactly.

We reserve the right to:

  • Modify or discontinue products at any time

  • Limit quantities available

  • Correct typographical or descriptive errors

Section 3: Orders & Acceptance

Placing an order constitutes an offer to purchase.
Orders are only considered accepted when you receive an explicit confirmation via email.

We reserve the right to reject or cancel orders for justified reasons, including but not limited to:

  • Product unavailability

  • Pricing errors

  • Suspected fraud

Returns and refund conditions are governed exclusively by our Refund & Return Policy, published separately.

Section 4: Prices & Payments

All prices are displayed in the currency indicated on the store and do not include taxes, shipping fees, or customs duties, unless stated otherwise.

The customer is responsible for:

  • Local taxes

  • Duties

  • Applicable import fees in their country

We accept payments via the gateways enabled by Shopify.

Section 5: Shipping & Delivery

We ship worldwide.

Delivery times are estimated and not guaranteed. We are not responsible for delays caused by:

  • Shipping carriers

  • Customs

  • Force majeure events

Risk of loss or damage passes to the customer once the order is handed over to the carrier.

Section 6: Intellectual Property

All content on this website, including text, images, logos, designs, and trademarks, is owned by ProLens or used under license, and is protected by Spanish and international intellectual property laws.

Unauthorized reproduction, distribution, or use is prohibited without prior written consent.

Section 7: Third-Party Tools & Services

We may provide access to third-party services or tools that we do not control.
We assume no responsibility for the use of such external services.

Section 8: Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their content, policies, or practices.
Accessing external sites is at your own risk.

Section 9: Relationship with Shopify

ProLens uses Shopify as its technological platform.
All transactions are conducted exclusively between the customer and ProLens.

Shopify assumes no responsibility for sales made on this store.

Section 10: Comments & Reviews

By submitting comments, reviews, or feedback, you grant ProLens a non-exclusive, worldwide, royalty-free license to use such content for commercial and promotional purposes.

We reserve the right to remove offensive, illegal, or misleading content.

Section 11: Errors & Omissions

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if the published information is incorrect, even after an order has been placed.

Section 12: Prohibited Uses

The site may not be used for:

  • Illegal activities

  • Fraud

  • Violation of rights

  • Distribution of malware

  • Unauthorized resale

We reserve the right to block access to users who violate these Terms.

Section 13: Disclaimer of Warranties

Services and products are provided “as-is” and “as available”, to the extent permitted by law.

Nothing in these Terms affects non-waivable consumer rights under EU law or other applicable law.

Section 14: Limitation of Liability

To the fullest extent permitted by law, ProLens will not be liable for indirect, incidental, or consequential damages arising from the use of Services or purchased products.

Section 15: Indemnification

You agree to indemnify ProLens against any claims arising from misuse of the site or violation of these Terms.

Section 16: Governing Law & Jurisdiction

These Terms are governed by Spanish law.

  • For EU consumers, competent courts will be those of the consumer’s residence, in accordance with applicable law.

  • For all other cases, parties submit to the courts of Barcelona, Spain.

Section 17: Changes

We reserve the right to modify these Terms at any time. Changes take effect upon publication on the website.

Section 18: Contact Information

ProLens
Owner: Izan Ramos Rios
Address: Carrer Jacint Verdaguer, 50, 08250 – Sant Joan de Vilatorrada, Barcelona, Spain
Email: prolensstoreinfo@gmail.com
Phone: +34 624 249 390
VAT/NIF: ES43329207J
Website: https://prolens.shop